© Parallel Solutions, S.L
English
Last modified: April, 2025.
Your privacy is important for PARALLEL. This Privacy Policy explains what information we collect about you and why, what we do with that information, and how we handle that information At PARALLEL, we care about the confidentiality and privacy of your data and are fully committed to protecting it. This is something that will never change. PARALLEL is not in the business of selling or renting your information. PARALLEL shall not sell your personal data to third parties and shall only share it when necessary for the rendering of the PARALLEL service as stated below
This Privacy Policy establishes the conditions for the processing of personal data of users (the “User” or “you”) who visit the site, request for information, participate in commercial activities, or use the services provided (the “Service”) by PARALLEL SOLUTIONS, S.L. (“PARALLEL” or “we”) as well as the conditions for the processing of personal data by PARALLEL on behalf of Users within the Service.
PARALLEL shall process personal data in accordance with European Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“GDPR”) and applicable data protection laws.
2.1. This Section clarifies how PARALLEL, acting as a data controller, processes the personal data of Users. This means when PARALLEL determines the purposes and means of processing. It does not encompass the content of communications sent by the User or the associated data, which will be managed in accordance with Section 3.
PARALLEL will process your personal data to:
2.2. The data that PARALLEL may process includes: contact information (e.g., name, email address), language preferences, current location (for displaying prices/currencies), payment data, and any other data provided by the User.
2.3. The legal basis for processing your data are:
2.4. PARALLEL will retain personal data for the duration of the contractual agreement and afterward, for as long as required by current regulations. If there is no contractual agreement, the data will be retained as long as necessary for the intended purpose or until the consent is withdrawn.
2.5. PARALLEL might share personal data with third parties to provide the Service. These third parties may be located outside of the European Economic Area, but always in compliance with the guarantees and requirements of applicable data protection laws.
For event organization, PARALLEL might share specific personal data, such as name and email address, with speakers or guests for purposes related to that event. Explicit consent will always be sought from the User for this specific purpose, and the User retains the right to withdraw such consent at any time.
2.6. User's rights:
2.8. Should the User wish to cease receiving communications from PARALLEL or commercial information, they can request this at any time by sending an email to privacy@onparallel.com.
3.1. This Section explains the processing of personal data by PARALLEL on behalf of Users, as a data processor, that is, when the purposes and means for the processing of the data are decided by the User and PARALLEL only access the data for the rendering of the Service and on behalf of the User.
The Service may imply the access and processing by PARALLEL of personal data controlled by the User and generated within the Service in relation to each request sent by the User through the Service (“Accessed Data”). In such cases, PARALLEL shall be deemed as the data processor and shall process such personal data only on behalf of the User and not for its own purposes.
The Accessed Data shall comprise:
Accessed Data is the only information to which PARALLEL shall access to provide the Service.
PARALLEL guarantees that:
The processing of the above personal data is only carried out for the provision of the Service within the terms and duration stated in the Service Terms and Conditions.
3.2. Accordingly, PARALLEL shall:
(i) not process the Accessed Data for a purpose other than the provision of the Service requested by the User and shall not transfer such data, not even for their storage, to unauthorized parties;
(ii) process the Accessed Data only on documented instructions from the User; and if PARALLEL is aware that or of the opinion that any instruction given by the User breaches the data protection regulations, PARALLEL shall immediately inform the User;
(iii) notify the User promptly if it becomes aware of any data breach and shall provide full details of the relevant breach;
(iv) ensure that persons authorized to process the Accessed Data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality;
(v) taking into account the nature of the processing, assist the User by appropriate technical and organizational measures, insofar as this is possible, for the fulfilment of the Users' obligation to respond to requests for exercising the data subject's rights laid down in Chapter III of the GDPR;
(vi) take all measures required pursuant to Article 32 of the GDPR (Security of Processing);
(vii) assist the User in complying with its obligations pursuant to Articles 32 to 36 of GDPR taking into account the nature of processing and the information available to PARALLEL, including but not limited to, assisting the User with:
(viii) at the choice of the User, delete or return all the Accessed Data to the User after the end of the provision of Service, unless the storing of the data is required by applicable law; and
(ix) make available to the User all information necessary to demonstrate compliance with the obligations laid down in Article 28 of GDPR and allow for and contribute to audits, including inspections, conducted by the User or another auditor mandated by the User.
3.3. PARALLEL may subcontract third parties to carry out certain processing activities on behalf of the User which may imply access to the Accessed Data.
In this respect, the contracted sub-processors as of the date of this document are:
3.4. If the User enables a third-party integration, PARALLELwill transfer data following the User instructions. In such cases, PARALLEL shall not be considered a data processor for any data handling or data protection issues arising from the use of such third-party integrations. The User is thesole responsible for reviewing and accepting the data protection terms and conditions of these third-party providers.
Any data protection issues arising from the use of these third-party integrations will be between the User and the third-party provider. PARALLEL does not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any data processed by such third-party integrations. PARALLEL will not be responsible or liable forany damage or loss resulting from the User's use of any third-party integrations and does not assume any obligation to monitor or review their data protection practices or compliance.
Examples of such third-party integrations include but are not limited to:
3.5. PARALLEL shall guarantee the confidentiality of the Accessed Data, even after the termination of the Service.
3.6. The User is the data controller of the processing of the Accessed Data within the meaning in GDPR. The User is the only one deciding the purposes and means for the processing of Accessed Data, so PARALLEL does not use Accessed Data for its own purposes and only uses them for the rendering of the Service and on behalf of the User. To such extent, the User shall have to comply with applicable obligations under data protection regulations, including relying on an appropriate legal basis for the processing of personal data of the recipients of the emails sent through the Service. The User, and not PARALLEL, shall be solely responsible for the compliance with such obligations.
3.7. The User acknowledges and agrees that the use of the Service and the processing of the Accessed Data as a result of the same is its own free and exclusive decision and has verified that the conditions of the Service and the processing of the Accessed Data are in line with its interests.
PARALLEL shall process all personal data in the strictest confidentiality and implement the appropriate technical and organizational measures as required by applicable regulations.
We use industry-standard encryption to protect your data in transit. This is commonly referred to as transport layer security (“TLS”) or secure socket layer (“SSL”) technology.
We also use AES-256 encryption to protect your files, one of the most secure encryption standards in the industry, and only generate access links to the files that are temporal.
5.1. Does PARALLEL sell or rent my personal data or the content of my emails?
No, PARALLEL does not sell or rent your personal data.
5.2. Do you need a data privacy agreement?
This Privacy Policy constitutes a binding data processing agreement (DPA) in case you need it.
5.3. Where is my information stored?
Information submitted to PARALLEL will be transferred to, processed, and stored in Amazon Web Services facilities in Europe.
5.4. How can I delete my personal data from the Service?
You can remove your Personal Data from the Service at any time by logging into your account, accessing the Account page, and then deleting your account.
5.5. How safe is my credit card information?
Your credit card information is safe. PARALLEL does not have access to your credit card information at any point during the transaction, so we do not store your credit card information. We process every payment via Stripe, GoCardless or Chargebee, certified Level 1 third party payment processing services.
5.6 Privacy code of conduct
PARALLEL guarantees that:
PARALLEL will never share your browsing data with third parties.